althenamesbe takenasdf
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Post by althenamesbe takenasdf on Oct 29, 2016 9:46:35 GMT
this is a bit off topic, but I'm trying to get an account and the activation email wont arrive. does anyone know why/how to fix it?
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Post by Sharkalien on Oct 31, 2016 3:05:57 GMT
Reading the Proboards Help Guide for Registering a Forum Account, I have found out the following information: Account Activation
After you create your new ProBoards account, an email will be sent to the email address you provided earlier in the account creation process. This email will contain the activation key you will need to use in order to verify your email address and activate your account. If you did not receive your activation email, while still on the Activate screen, ensure that the email address displayed is correct and is free of any errors. If it is typed in correctly, use the "Resend Activation Email" link to have the activation email sent again. If the activation email still has not reached your email inbox, check your email spam folder to see if it was routed there. Otherwise, if the activation is still no where to be found, add noreply@proboards.com to your email contact and try the "Resend Activation Email" link once more.
If you are still experiencing trouble receiving your activation email even after adding our email address to your email contacts, you may want to consider using a different email address from another provider. You can change your email address with the "Change Email" link found in the top-right hand corner of your displayed email address on the Activate page. Otherwise you may want to contact your email provider for further troubleshooting. I know that you've already checked your spam folder. Maybe you misspelled your email address? |
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Post by that guy on Oct 31, 2016 9:23:11 GMT
I definitely didn’t misspell it; it put it in with copy paste once. I have already attempted to resend it several times. what do you mean by 'adding our email address to your email contacts'? that seems to be the only thing there I haven’t done.
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Post by Sharkalien on Oct 31, 2016 15:31:43 GMT
I'm guessing your email provider is preventing Proboards automated system from sending you the activation link for some reason or another. To circumvent this, you'll need to add them to your contacts (fair warning: I have no idea what I'm talking about). If you use Gmail, go here. If you use anything else, then you'll have to google how to add contacts for that specific email provider. I'll briefly go through how adding contacts in Google works in case you do use Gmail. So click on that URL I linked just now and click on the red button located at the bottom-right corner. It'll prompt you to enter a name. Enter "Proboards" for clarity's sake, then select "Create". Now the only field that really matters in this case is the "Add email" one. Enter "noreply@proboards.com" there and click "Save". Bada-bing, bada-boom. You've successfully added an email contact! Now try the "Resend Activation Email" link once more. If that doesn't work, then I'm at a lost. Best to message Proboards directly about the situation. |
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Post by Wesley Foxx on Nov 1, 2016 6:10:34 GMT
Using Gmail it could potentially get eaten by the social/promotions folders.
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Post by guy on Nov 1, 2016 10:05:21 GMT
it looks like it should have worked, but my computer lost the register page and I can't make a new account with my email because "its already taken" by the incomplete account. :\
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Post by joebob on Nov 1, 2016 10:08:39 GMT
OK, I managed to get it to work. thanks for the help  |
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